Janitorial services make it possible for all kinds of workplaces to stay clean, organized, and sanitary, but how can you be sure that your service provider is meeting your needs? Luckily, evaluating your janitorial services team doesn’t have to take hours or involve tons of effort or oversight on your part. Here’s a quick guide to help you consider key factors and assess the value and satisfaction you’re getting from your janitorial team.
- Communication & Responsiveness: Effective communication is essential for any business partnership, and janitorial services are no exception to this rule. Assess how promptly your provider responds to your inquiries or concerns, as well as how often they provide updates and reports. A reliable company will maintain an open and consistent line of communication.
- Consistency & Reliability: A high-quality janitorial service will produce consistent results. Monitor the cleanliness of your facility to ensure your standards and the agreed-upon tasks are being upheld. If you notice inconsistencies, it might be time to rehash your expectations or take your business elsewhere.
- Equipment & Products: The tools and products your cleaning company uses impact the quality of their services. Inquire about the cleaning solutions and equipment they use on a day-to-day basis, as well as for deep cleaning or specialty services; they should be reputable, proven products and methods.
- Client Referrals & Reviews: At the end of the day, a good janitorial service will have a long line of happy customers ready to sing their praises. Ask for references or look for online reviews; the information you find can provide valuable insights into the quality of service you will receive.
Taking the time to evaluate your janitorial services provider is essential if you want to maintain a clean and productive workplace. If you’d like to learn how we uphold rigorous standards and provide consistent cleaning, reach out to our office today.